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VOIP IVR upgrade
| Status: |
Closed
(Project expired)
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| Budget: |
min €5000 |
| Project Creator: |
mintminty59
View PM Post PM
Buyer Rating: (No Feedback Yet)
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| Created: |
10/20/2008 at 13:11 UTC |
| Bidding Ends: |
10/21/2008 at 13:11 UTC
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| Description: |
We are looking for some engineers to upgrade and complete a project as detailed below. This vacancy has the potential to be permanent with a long lasting relationship to be build with many future projects.
The engineer who is willing to accept this , must go through our existing system learn how it works and improve upon it following briefs. I have included the original advert , and will setup a NDA. Full server access will be granted once this is in place. I am on Skype daily if you have any questions it is the same as my eufreelancer id
IVR Project - PRN Industry
*please read this spec fully before placing a bid!*
I am currently looking for a highly skilled engineer to do some work in a development of a new IVR. This IVR
Must be capable of both VOIP , PSTN to VOIP.
The large majority of the calls will be inbound from PSTN networks, with at least 10 other VoIP inbounds from international accounts.
Here is a brief rundown on the services currently in use
1.) Psychic live 121 services with operators working from home currently 70% Written
2.) Adult based live 121 services with operators working from home currently 30% Written
3.) Ping Pong Style chat
4.) Eves Drop facilities
5.) Recorded messages
6.) Hosted services
7.) Recruitment lines with voicemail that’s recorded and emailed to this department
8.) Credit Card booking lines with queuing , this system is complicated and operates from a pin top up facility
with new pins generated for new customers with various amounts of talk time directly linked to the IVR.
This facility would also need to be integrated with a merchant facility such as Streamline or Metacharge. ( A2 billing is currently installed )
9.) Log in and out facilities both web and phone for operators to log on and off
10.) operators be able to web log in to check there stats for a 3 month period.
11.) Clients will also need to be able to log on via the web to check there stats on their services.
We would also like what is called a widget designed and developed for myself that will enable me to setup new services with ease. I will of course lease with the successful applicant to give a brief on how this is to be done.
Billing - This is paramount and will be fairly complex , this should be working from mysql so the new kit needs to be programmed to dump various information into a database.
We also require if possible a calling card type application for customers to have accounts which are topped up using credit cards.
Mysql - Our existing client base and operator base will need to be imported into the new equipment to save on all the operators being re-programmed in.
SMS Premium Rate Based - This needs to be designed and developed
Webcams - We would like a system designed and built here is how it will run. A PRN is assigned to the kit. A caller calls this number to initiate a webcam chat with an operator based at home on his/her pc. Once the the caller hangs up the call , the webcam chat on their PC is shut down. A website will be developed to run this on.
Server Status Pages - We will require a web based system where any engineer or supervisor can get live displays on how the server is running , how many lines are in use , and how many are available. A sms message to a list of numbers should a fault developed or the server is reaching capacity.
Operator Status Pages - We will require a log in based web system where supervisors can monitor what operator is busy, logged on but available, logged off.
Operator stats - This will be a web based log in system for supervisors to obtain stats on each operator this will need to include , Log on time , operator talk minutes , failed calls , successful calls , engaged calls , server errors.
Live client panels - This is a simple application for clients of services to place on websites to show what operators are logged on , busy , or logged off. I would assume this be mysql based.
GUI - For complete control over the system , and the ability to create and add services with ease. This also goes for the addition of agents e.t.c
The core system is currently running on asterisk on fedora core 8. The minimum uptime of this equipment must be 99.5%.
We are looking for someone to take this on as a whole as is and we appreciate it’s a large scale project and the budget is set accordingly.
Should anymore services need to be programmed or designed and added to this list we will pay the appropriate rates.
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| Project-related Files: |
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| Job Type: |
- Delphi
- Electronics
- Linux
- PHP
- Script Installation
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| Database: |
PostgreSQL
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| Operating system: |
Linux
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| Bid count: |
10 |
| Average bid: |
€5710 |
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| Hi, please see PMB!
Regards, |
| we can provide you complete solution with high quality work and time base completion. for more detail plz PM
Thanks
Worldsofttech |
| Dear Sirs, we are a group of professional developers, who have worked (and are currently working) for companies close to the fields your projects require expertise in. Companies we have worked for include Callwave, Webmessenger, PostPath, Tello, etc... We have strong experience working with various databases like MySQL, PostgreSQL, products like Asterisk, Linux development and administration; C/C++, PHP, Python, Qt; experience in building billing and provisioning gateways, VoiP and PSTN integration, SMS, messaging and chat services, unified communications; web, desktop and mobile interfaces/integration. We are willing to start working full-time on your project and eventually grow a team of developers as needed. Please contact us with any questions and clarifications you may need.
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| I am a software engineer, developing web-based applications currently. I also worked for a major Telecommunications company for more then 10 years. I can do the job for You. |
| Please Check PMB>>>> |
| Hi
Currently located in McLean, VA. I'm interested in applying for this project. I have considerable experience (More than 10 years of IT experience) developing many complex applications in Microsoft Technologies including ASP.NET / VB .NET / C#/ Mobile Technologies with strong Database skill (SQL, Access and Oracle). I also have experience in web development using HTML, ColdFusion, PHP, Java/J2EE and MySQL
##############################################################################################################
Kindly view the following Demo URL and the attached IVR Demo Explanation document.
http://221.134.108.196/VXMLDemo/Default.aspx
Username: demouser
Password: demopassword
If you need to check our software kindly use below number
Phone No: 877-930-8355
Application Id: 133
Dataset Id: 1
############################################################################################################
Thanks and Regards,
maniindia(janaATmaniindiatechDOTcom)
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| What makes us different is, we are fast, consistent, committed and most economical. Please check PMB for More Details. |
| Please check the PM. |
| I am ready to start work with you |
| I have 6 years of experience with development on Java platform and I am starting a new job soon where I'll be able to continue work on development for the JSLEE server Mobicents which I started to work on while being a student. I am 27 years old, next year I am starting on my PhD which will be on the subject of telecommunications, voip,... I will soon be working on development of a similar system to what you need so I think i could gain even more experience by doing work on your prject.What i want to say is I am very interested in this field and if you hire me I could also become an expert in this field which is my goal. |
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